terms & conditions

Introduction

These terms and conditions apply between you, the user of this website (including any sub-domains, unless expressly excluded by their own terms and conditions), and CV-INTERACT, the owner and operator of this website. Please read these terms and conditions carefully, as they affect your legal rights. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the website. If you do not agree to be bound by these terms and conditions, you should stop using the website immediately.

Accuracy, Completeness and Timeliness of Information

We are not responsible if information on this website is not accurate, complete or current and is subject to change without any notice. The material on this site is for general information only and should not be relied upon or used as the sole basis of making decisions. Any reliance on the material on this site is at your own risk. This site may contain historical information that is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Payment for Services

All prices listed on the website are subject to change without notice and we do not accept liability for this. Should our prices change after you have placed an order then the price at the time of purchase will apply. Services do not provide price protection or refunds in the event of a price reduction or promotional offering. Once the service you require has been confirmed, you will receive an invoice which must be paid in full before starting work on your order.

Delivery

We work towards having your order ready within 7-10 working days from when we receive your documents and payment. Should you need your order earlier, please speak with us to ensure that we can meet your requirements. This turnaround time is not applicable to our interview and assessment day service. You will receive your documents in Microsoft word and Adobe Pro format only and we are not responsible for transferring your documents onto another software.

Refunds and Cancellations

We cannot offer any refunds or cancellations once the service has been purchased as work starts on your order as soon as we receive it. By placing a order with us you are making a commitment to us as we are to you.

Complaints

We will respond to all client complaints within a maximum of 24 hours from receipt. All complaints must be sent to us via email to info@cv-interact.co.uk. We always aim to resolve the complaint to ensure 100% client satisfaction.

Questions and Contact Information

Any questions about the Terms and Conditions should be sent to us at info@cv-interact.co.uk